Reviewing

Detailed description of the ecommerce lifecycle events related to the customer's product reviewing activity

Introduction

The product reviewing lifecycle events are associated with the key activities that a customer might perform while adding a product review on your app or website.

Product Reviewed

This event is triggered whenever a customer reviews a product. The following properties are supported by this event:

Property Name

Type

Description of the Property

product_id

String

Contains the ID of the product being reviewed

review_id

String

Contains the unique ID of the review being posted by the customer

review_body

String

Contains the body or the content of the review posted by the customer

rating

String

Contains the rating of the product added by the customer in the review

An example of the Product Reviewed event is as shown:

rudderanalytics.track('Product Reviewed', {
product_id: '12345',
review_id: 'review12',
review_body: 'Good product, delivered in excellent condition',
rating: '5'
});

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